Microsoft released its latest Windows 10 update earlier this year. The Windows 10 creators update is only slightly different than the last update. But about 10 million Windows 10 customers have to face an unpleasant surprise: Their machines can’t update to the Creators Update.
If this message pops up when you try to update; “Windows 10 is no longer supported on this PC,”, then you most likely have the Intel Clover Trail Atom chip. The company will only support a device for as long as the chip maker keeps supporting the processor that powers it. The company may choose to suspend updates for any device as long as a particular component stops receiving official support from the manufacturer. In this case, Intel dropped official support for Clover Trail CPUs. This means that Microsoft had to stop the support for all the computers based on these Atom chips.
Microsoft says: “[These] systems are no longer supported by Intel… and without the necessary driver support, they may be incapable of moving to the Windows 10 Creators Update without a potential performance impact”. So even if your Atom PC experience is still great, you can’t have the Creators Update or any of the updates that will follow it. But Microsoft did say it’s working with chip makers to find support for older hardware.
However, if your computer’s chip is so old that it won’t receive official support anymore, it’s probably time to consider an upgrade.